How to Help Someone I Know

If you know someone that may be in an abusive relationship, you can call the Philadelphia Domestic Violence Hotline at 1-866-723-3014 to talk about your concerns.

We have knowledgeable counselors waiting to talk to you, and all calls are confidential.

A Few Words of Guidance:

  • It’s important not to be judgmental if a loved one is experiencing domestic violence. Relationship abuse can be a very isolating experience, and many victims already blame themselves for what’s happening. Having a lifeline to a friend or family member can make all the difference in a person’s ability to break free from domestic violence. Be patient and always offer a listening ear.
  • Use gender neutral language (partner, they, etc) when speaking about the person who is acting abusively. Also, be aware of your own gender and sexuality biases.
  • Remember that leaving an abusive situation can be scary and dangerous. Don’t pressure decisions, and don’t ask blaming questions like: “Why don’t you just break up with them?” Sometimes leaving or pursuing a protection from abuse order can actually increase the threat of injury or death, so never suggest such an action without understanding the situation. Instead, connect the victim with an expert from our hotline.
  • Let the person know they are not alone. An astounding 1 in 4 women and 1 in 10 men experience physical abuse, sexual violence and/or stalking by an intimate partner. There are also resources available through organizations like Women Against Abuse. We are here to walk alongside survivors on their journey to freedom and healing.
  • Encourage your loved one to call the Philadelphia Domestic Violence Hotline (1-866-723-3014) for safety planning, crisis intervention, emergency shelter, and many other services.
  • You can also help them create a safety plan. Read up on safety planning here.
  • One option is to file a Protection From Abuse order – a legal protection for victims that is similar to a restraining order. Our attorneys can help with this process free of charge. Contact our Legal Center at 215-686-7082.
  • We know that it can be frustrating and scary to see a loved one seemingly trapped in an abusive relationship. Be aware of how the situation is making you feel as a bystander, and consider talking to one of our counselors on the Philadelphia Domestic Violence Hotline.

Connect with the experts!

Our hotline counselors are available 24/7 at 1-866-734-3014. Request Philadelphia Domestic Violence Hotline cards by contacting us.

Waa-walk-13
Th-catherine

Catherine’s Story

When I first met my abuser, I was just 14 years old and he was 20. I thought I was in love, so I ignored the disapproval of my mom and sister.

Read Full Story
Untitled design 46

Lucia’s Story

Lucia* came to the Women Against Abuse emergency shelter pregnant and with five children.

Read Full Story
Sheila

Sheila’s Story

Sheila arrived at the Women Against Abuse Emergency Shelter after waking up in a hospital emergency room.

Read Full Story
Senior_woman

Allison’s Story

Allison* cringed at her reflection in the mirror as she gently dabbed concealer over the bruises circling her eye.

Read Full Story
Mike

Mike's Story

Mike, a former police detective with the Philadelphia Police Department, has been working as the police liaison for Women Against Abuse, so that he can help survivors in ways he couldn’t as a detective.

Read Full Story
Mother__Child_Caucasian

Kathleen’s Story

For years, Kathleen's* life was defined by her husband's moods, needs and whims.

Read Full Story
Renee-norris-jones

Renee’s Story

Renee Norris Jones experienced 7 years of domestic violence at a time when few resources existed to help victims escape abuse.

Read Full Story
Overbrook-presbyterian

Overbrook Presbyterian’s Story

The Women’s Dining Circle of Overbrook Presbyterian Church knows how to make fundraising down right fun. In January, the Dining Circle hosted a dinner that raised over $1,200 for Women Against Abuse.

Read Full Story
Dick-mackay

Dick MacKay’s Story

Dick MacKay knows the real reason for the holiday season—to bring hope to families in need.

Read Full Story
Alyssa

Alyssa’s Story

Alyssa*, a person with a disability who uses a wheelchair, was living with her parents.

Read Full Story

If you or someone you know needs help, call our toll-free 24-hour Hotline:

1.866.723.3014

Sign up for Action Alerts, Updates & Newsletters!